At FlySpend, we strive to ensure your satisfaction with our services. If you are not entirely satisfied with your purchase or experience any issues with our services, we are here to help.
Virtual Cards:
- Refunds for virtual card purchases may be considered on a case-by-case basis. Please contact our support team at [email protected] with details of your issue, and we will assist you accordingly.
Money Transfers:
- Once a money transfer transaction is completed, it cannot be reversed or refunded. Please ensure that you verify all transaction details before confirming.
Invoice Payments:
- Refunds for invoice payments may be issued if there has been an overpayment or payment made in error. Please contact us at [email protected] with proof of payment to initiate a refund request.
Merchant API Services:
- Refunds for merchant API services are subject to the terms of your service agreement. Please refer to your agreement or contact us for further information.
Contact Us:
- If you have any questions or concerns about our refund policy, please reach out to us at [email protected]. We are here to assist you and ensure your satisfaction with our services.
